Practical Information

SERVICES AND FACILITIES

● Reception is open from 8 AM to 10 PM (out of this time frame upon request)
● Free Wi-Fi
● Complimentary tea and coffee in the room
● Mini-bar for an extra charge
● Personal safe for valuables in every room
● Iron board available in every room
● Iron available upon request
● Hair-dryer in every room
● Multi-channel flat-screen TV
● Free luggage storage
● Bike rental in 200 meters from the hotel
● No lift

CHILDREN, COTS

Children up to 2 years are welcome free of charge

Baby cot is free of charge, but subject to availability and needs to be requested in the reservation.

CAR-PARKING

Here are different options to park your car:

● You can use a parking garage in Amsterdam. The nearest parking garage to our hotel is "Stopera Amsterdam". 
Address: Waterlooplein 28, Amsterdam.
The rate is €6,30 per hour. The maximum daily rate is €63.00

● On-street parking
Amsterdam's parking rates and hours can be found on the map with parking tariffs.

BIKES RENTAL

Discover fascinating Amsterdam by pedaling a bike. 
For those who wish to explore the surroundings in the traditional Dutch way, we recommend a bicycle rental service “Black bikes” just around the corner. 
Opening times:daily: 9:00 AM – 6:00 PM

PETS

Pets are not allowed.

CHECK-IN

The standard check-in time is between 2:00 PM and 10:00 PM.
Check-in after 10:00 PM is available on request.
Early check-in is subject to availability, but you are always welcome to leave your luggage at our storage free of charge.

A security deposit of €100 per room will be asked to guarantee extras (mini-bar, phone calls, etc.)

CHECK-OUT

Check-out is required by 11:00 AM.
The security deposit will be refunded at the check-out if there are no expenses to be covered. 
After check-out, your luggage can be left in the storage of the hotel.

BREAKFAST

For continental breakfast, we recommend a restaurant Restaurant Brug34, located 275 meters from the hotel, which offers a special "Amstelzicht" Full Breakfast with a 10% discount. 

PAYMENT METHODS

We accept various payment methods:

● Credit card (Visa, Mastercard, AMEX). Payment by credit card is accepted if the cardholder is staying at the hotel. If this is not the case, we will require an email from the cardholder, authorizing us to charge the total amount payable for the stay. A photocopy of the cardholder’s national identity card or the photo page of his/her passport and a photocopy of both sides of his/her credit card must be attached to this confirmation.
● Debit card (Maestro, Visa Electron, V Pay)

CITY TAX

The current city tax in Amsterdam is 12,5%. 

BOOKINGS AND CANCELLATION POLICY

Making a booking at our hotel means that you accept our Houserules and Cancellation Policy. All bookings must be guaranteed with a valid credit card. 

● Standard rate / Flexible rate: The total amount due will be pre-authorized on your credit card 7 days prior to arrival. If pre-authorization is declined for any reason, the guest will be informed by email, and in case of no reply, the reservation will be canceled within 24 hours.
If you want to cancel or change your booking, please let us know at least 3 days before the arrival date, before 11:59 PM (Amsterdam local time). If you cancel later or don’t show up, the full cost of the accommodation will be charged to the credit card. The day starts at 00:00 UTC/GMT+01:00.

● Prepay & Save / Non-refundable rate: Your credit card will be charged at the time of your booking. "Non-refundable" bookings cannot be canceled, exchanged, or refunded.

● Please kindly note, when making a reservation for 4 rooms or more, different “Group cancellation policies” apply. The hotel will inform you about this policy via email.

We always advise our guests to take travel insurance.

SMOKING POLICY

Hotel Amstelzicht is 100% smoke-free.